Refund and Returns Policy

Overview

Our refund and returns policy is valid for 30 days from the date of purchase. Unfortunately, if more than 30 days have passed since your purchase, we cannot offer a full refund or exchange.

Return Eligibility
To qualify for a return, your item must be unused, in the same condition as when you received it, and returned in its original packaging.

Please note that the following items are non-returnable:

  • Perishable goods (e.g., food, flowers, newspapers, magazines)
  • Intimate or sanitary products
  • Hazardous materials, flammable liquids or gases
  • Gift cards
  • Downloadable software products
  • Certain health and personal care items

To process your return, we require a receipt or proof of purchase. Please do not return products to the manufacturer.

Partial Refunds
Partial refunds may be granted in these cases:

  • Books showing apparent signs of use
  • Opened CDs, DVDs, VHS tapes, software, video games, cassette tapes, or vinyl records
  • Items not in original condition, damaged, or missing parts not due to our error
  • Returns made more than 30 days after delivery

Refund Process
Once we receive and inspect your return, we will notify you via email whether your refund has been approved or rejected. If approved, your refund will be processed and credited automatically to your original payment method within a few days.

Late or Missing Refunds
If you have not received your refund yet:

  • Check your bank account again
  • Contact your credit card company (refunds may take time to post)
  • Contact your bank for possible processing delays

If you haven’t received your refund after completing these steps, please get in touch with us at {email address}.

Sale Items
Only items sold at regular price are eligible for refunds. Sale items are non-refundable.

Exchanges
We only replace items if they are defective or damaged. To request an exchange for the same item, please email us at {email address} and send your item to: {physical address}.

Gifts
If the item was marked as a gift and shipped directly to you, you will receive a gift credit for the item’s value once we receive the return. A gift certificate will be mailed to you.

If the item wasn’t marked as a gift or was sent to the gift giver first, the refund will be issued to the gift giver, who will be notified of your return.

Shipping Returns
To return a product, please mail it to the following physical address: {physical address}.

You are responsible for paying the shipping costs to return the item, which are non-refundable. If you receive a refund, the cost of return shipping will be deducted from the refund amount.

Delivery times for exchanged items may vary depending on your location. For high-value returns, consider using a trackable shipping service or purchasing shipping insurance to ensure the return is protected. We cannot guarantee receipt of your returned item otherwise.

Need Assistance?
If you have any questions about refunds or returns, please get in touch with us at https://globogadgets.com/our-contacts/

 

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