OUR OFFICE LOCATION

WE'RE LOCATED IN LONDON
UNITEDN KINGDOM

25 Brayford Square, 
London E1 0SG
UK

INFORMATION QUESTIONS

FREQUENTLY ASKED QUESTIONS

Will I receive the same product that I see in the picture?

Yes, absolutely. The images on our website accurately represent the products you will receive. However, minor variations in colour or packaging may occur due to lighting or manufacturer updates — but the model, features, and specifications remain exactly as described.

Where can I view my sales receipt?

Once your order is completed, a sales receipt will be emailed to you automatically. You can also view and download your receipt anytime by logging into your Globogadgets account, selecting “My Orders,” and clicking on the specific order to see your invoice and payment details.

How can I return an item?

To return an item, please contact our Customer Support team at support@globogadgets.com within 14 days of delivery. Include your order number, reason for return, and photos (if applicable). Our team will provide you with a Return Authorization (RA) and instructions for sending the item back.

Returned products must be unused, in original packaging, and include all accessories. Once we receive and inspect the item, your refund or replacement will be processed within 5–10 business days.

Will you restock items indicated as “out of stock?”

Yes — many of our popular products are restocked regularly. If an item is out of stock, you can click “Notify Me When Available” on the product page (where applicable) or contact support@globogadgets.com for an estimated restock date. Some limited-edition or discontinued items, however, may not return once sold out.

Where can I ship my order?

We offer worldwide shipping from our warehouses in the UK, EU, and China. During checkout, you can select your delivery address and view available shipping options for your region. Please ensure your address details are correct to avoid delivery delays.

Some restrictions may apply based on product type or destination country. If you’re unsure whether we deliver to your area, contact us at support@globogadgets.com for confirmation.

INFORMATION ABOUT US

CONTACT US FOR ANY QUESTIONS